We've listed pre-answered questions to help guide you while troubleshooting the issues you may have with your computer. If you do not see the questions listed below, you may email us at contactus@gigaboxcomputers.com for further information. We are available to answer your questions during the following business hours:

Monday through Friday 10 am to 6 pm, and Saturday 10 am to 3 pm.

How do I know if I have a virus?

Your computer may run slower than normal or stop responding. Lock ups may happen at any given time. Your computer suddenly crashes and restarts every few minutes. You may notice your computer restarting on its own and fails to run normally. Applications on your computer don't work correctly. Certain disks or disk drives are inaccessible. You can't print correctly. Sometimes you see unual error messages along with distorted menus and dialog boxes.
Why is my computer slow?

Your hard disk drive may be short on space. Several programs have been installed/uninstalled leaving behind bad files and/or confusing software. You may have data corruption due to bad hardware or viruses. Your computer may be overheating. You may be have missing windows updates or have outdated drivers. You just may have a bad operating system.

How do I know if I need an upgrade?

Do you find yourself fidgeting while your processor, or one of your peripherals, goes on and on doing something?
Is your computer too under-powered to run the applications you want to run?
Is your hard drive too small to store all your "stuff"?
Do you need to send and receive faxes from your computer and you can’t?
Do you want sound you don’t have?
Do you want something for your computer you don’t have.
If you can answer "no" to ALL these questions then maybe you don’t need to Upgrade your computer.

Do you give free estimates?

Yes. We will evaluate your requirements and give you a written competitive quote as soon as possible.

Is it cheaper to repair my computer or buy a new computer?

This really depends on how old your computer is and also what is wrong with your computer. Sometimes it isn't worth spending the money to fix your old computer or is actually cheaper to purchase a new one.

What types of systems do you offer?

Gigabox Computers refurbish computers at discounted prices. However, we also do custom built computer systems that fits your needs and budget.

Do you offer on-site service?

Yes. We offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site. Just call us today to set up an appointment.